Every customer email, sorted and summarized.
Collective Neural Inbox (CNI) turns your shared inbox into an organized list of messages. Each email gets a category, a two-sentence summary, and a history with the sender, so nothing sits unanswered.
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Good leads shouldn’t wait in a pile.
When customer email lands in one shared inbox, the quote request, the complaint, and the newsletter all look alike. Someone has to read everything just to find what matters. CNI does that first pass for you, so your team starts with the emails that need an answer.
How it works
Your email flows in
We connect your shared mailbox, such as info@ or support@. New messages arrive in CNI automatically.
AI sorts and summarizes
Each email is labeled an inquiry, request, complaint, support question, or feedback, and gets a two-sentence summary.
You see it all in one place
Open any message to read the summary, change its status, assign it, add a note, and see the original email.
What you get
Summaries at a glance
Two sentences per email, with the original message always one click away.
History for every sender
See earlier messages from the same person in one panel, so you never start from zero.
Nothing gets lost
If the AI step is ever unavailable, the email is still saved for you to read, and you can retry the summary later.
Your own private inbox
Each business gets a separate account, and messages are tied to that account.
Teach it how your business works.
Paste a real customer email and the reply you were proud of. CNI keeps your examples and uses your most recent ones when it sorts new mail, so it adapts to the kinds of messages your business actually gets.
Training takes a few minutes, and you can add more examples any time.
Built for small teams with a shared inbox.
- Property managers
- Contractors and trades
- Agencies and consultancies
- Online shops
What the pilot includes
- We set up the connection to your mailbox for you
- Two weeks free on your real email
- A check-in after the first 48 hours
- A direct line to the people who built it
CNI sorts, summarizes and keeps history today. You can search, filter, set a status, assign a message and add notes. Drafting replies is next on our roadmap, and pilot customers help decide the order.
Questions
Do I need to install anything?
No. CNI runs in your web browser, and we connect your mailbox for you.
Which email services work?
We connect most email services, including Gmail and Google Workspace. Tell us what you use and we’ll confirm it works before you commit.
Is the AI always right?
No. Every message keeps the original email one click away, and our terms ask that a person review AI output before acting on it.
What happens to my data?
Each email is stored in your own account and sent to Anthropic’s Claude for analysis. Anthropic’s commercial terms say it may not train its models on customer content. Read our Privacy Policy, and ask us any time to delete your data.
What does it cost?
The two-week pilot is free. After that we’ll quote a simple monthly price based on your mailbox and volume.
Try it on your own inbox.
Tell us which email you use and roughly how many messages arrive each week. We’ll take it from there.